Please read the following Conditions, Refund & Cancellation Policy carefully. By accessing and using our platform, you agree to all terms mentioned in this policy. These conditions ensure transparency, fairness, and the protection of both users and Mulsan Information Technology Pvt. Ltd.
By accessing and using this website, you agree to the following conditions:
• All information, services, and materials provided on this website are for lawful and intended purposes only.
• Users must not engage in activities that may harm the website, its performance,
security, or other users.
• Any misuse, unauthorized access, or attempt to disrupt the website may lead to
legal action or access restrictions.
• All content, branding, and intellectual property on this website are the exclusive
property of Mulsan Information Technology Pvt. Ltd. and may not be copied,
reproduced, or reused without permission.
Mulsan Information Technology Pvt. Ltd. follows a transparent and fair refund policy:
• Refunds are provided only if the service has not been started or no work has
been delivered.
• Once a project plan, deliverable, or service output is shared, no refund will be
applicable.
• Refunds, if approved, will be processed within 7 business days using the
original payment method.
• Refund eligibility may vary based on the type of service (software development,
digital marketing, maintenance, etc.).
• Subscription or monthly services are not eligible for refunds for partially used
service periods.
• Clients may request cancellation by contacting our support team at
admin@mulsanit.com.
• Cancellation before the start of the project or service cycle may qualify for full or
partial refunds depending on administrative or setup costs.
• If the service has already begun or work is in progress, cancellation may still be
accepted, but no refund will be issued.
• Recurring or subscription services must be canceled at least 7 days before
the next billing cycle to avoid auto-renewal.
• Mulsan Information Technology Pvt. Ltd. reserves the right to cancel any service
due to policy violations, inappropriate behavior, non-payment, or other valid
reasons. Refunds in such cases are not guaranteed.
